Terrasolid Support - Knowledgebase

Frequently Asked Questions

Why does the Manager display 'Bad access code' if I try to check-out licenses although the access code is correct?
Double-check the Access code in the License Server and License Manager apps:
  • License Server File > Settings
  • License Manager File > Settings
The Access code must be exactly the same in both applications.

After changing settings for the License Server/Manager and/or copying new license files into the network license folder on the server, you must restart the License Service in the Services dialog of Windows. Only after the restart, the service can recognize changes. It is recommended to pause the service when you do changes or license file updates, and resume the service after all changes are done.

 Last updated Mon, Nov 2 2015 14:32

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